🔄 Return and Refund Policy

At NailShoping.com, we want you to be 100% satisfied with your purchase. If for any reason you aren't, here's how to proceed:

📦 Returns

✅ We accept returns of unused products, in their original packaging and in perfect condition, within 14 days of receipt.

🔹 Process:

Contact us at info@nailshoping.com with your order number and reason for return.

We'll send you shipping instructions (return shipping costs are your responsibility, unless we make a mistake).

Once we receive and verify the product, we will process your refund or exchange within 3-5 business days.

💸 Refunds

They will be made using the same payment method used for the purchase.

Original shipping charges are non-refundable except in cases of NailShoping error (e.g. wrong or defective product).

⚠ Exceptions

❌ We do not accept returns of:

Opened or used products (for hygiene).

Special promotion items (except defects).

Custom orders (e.g., custom-made packs).

🔧 Defective or Incorrect Products

If you received a defective or incorrect product:

Please notify us within 48 hours (with photos/video as proof).

We'll send you a new one or arrange a refund at no additional cost.

📌 Important:

Refunds may take up to 10 days to appear in your account, depending on your bank.

For exchanges, please check stock availability before returning.

Questions? Write to us at info@nailshoping.com or visit our FAQ.

💡 Additional notes:

If you work with third-party suppliers (e.g., dropshipping), adjust your delivery times according to their policies.

Includes a downloadable return form on the website to facilitate the process.

Comply with the legal regulations of your country (e.g., in the EU, mandatory returns within 14 days).