📦 Order and Shipping Terms

🚀 Place an Order

Select your products and complete the checkout process in our secure shopping cart.

Please verify your shipping address and contact information (make sure they are correct!).

Choose your payment method and confirm your order. You'll receive a confirmation email with the details.

⏳ Processing and Deadlines

All orders are processed within 24-48 business hours (excluding weekends and holidays).

Once shipped, you will receive an email with your tracking number.

✈ Shipping Options

Standard Shipping: 3-5 business days (depending on destination).

Express Shipping: 1-2 business days (check coverage).

In-Store Pickup (if applicable): We'll let you know when it's ready.

📦 Delivery Policy

Packages require a signature in most cases.

If there are any issues (e.g., incorrect address), we will contact you.

⚠ Important

We are not responsible for delays caused by carriers or customs.

For changes/cancellations, please contact us before the order is shipped.

💳 Payment Methods in Tertio

At Tertio, we offer multiple secure and convenient payment options to make your shopping experience easy and secure.

1. Debit/Credit Card (VISA/Mastercard)

✅ We accept:

VISA (including Verified by VISA)

Mastercard (including Mastercard SecureCode)

🔹 Secure process:

Enter your card details during checkout.

We do not store your banking information.

Payment is processed through Bankia's secure gateway.

2. Cash on Delivery (Cash Payment upon Receipt)

💰 How it works:

You pay the total amount in cash upon receiving your order.

3. Bank Transfer/Deposit into Account

🏦 Payment details:

Entity: BBVA

Owner: SWEET PIN SL

IBAN: ES86 0182 9035 1202 0171 7577

BIC/SWIFT: BBVAESMM

📌 IMPORTANT!

Please include your order number in the subject line to expedite processing.

The shipment will be processed once the payment has been received and confirmed.

🔒 Your payments are 100% secure.